Parentals and Technology Do Not Mix

So my Mom called me yesterday, only to interrupt a perfectly great nap. The reason for waking me up? She had to ask me how to use something on my computer for the SIXTH time. Yes, the sixth time. Before I left for college last year, she took the time to write down the steps of how to do this incredible feat of burning a CD. So, naturally I was very impatient with her while I was trying to explain to her how to do this over the phone...which almost never works. Why can't parents just get it right! Neither of my parents are very good at the new, or not so new, technology out there.